Location: Fleet & Family Readiness - Service Center (Smokey Point, WA)
Pay Grade: NF-2210-03
Employee privileges include access to base facilities such as gyms, recreation centers, restaurants, and discount tickets to sporting and entertainment events.
Brief Description Of Duties: Experienced IT professional will provide technical assistance for the Manager of Information Systems and team in the implementation and support of various computer and information systems within Navy Region NW Fleet & Family Readiness Programs. This position is located at Marysville (Smokey Point) WA and is responsible to schedule and provide technical support for NAS Whidbey Island, NS Everett, Jim Creek recreation area and Smokey Point, including physical installations, assembly, configuration and maintenance of personal computers and network devices. An essential element of this classification is the provision of prompt and effective problem-solving and troubleshooting via a centralized Helpdesk when system failures or dysfunctions occur.
Qualification Requirements: Knowledge of computer systems, networks, monitoring and troubleshooting skills. Sound understanding of the pertinent characteristics of Windows operating systems and Cisco switching is required. Knowledge sufficient to assist in the configuration of associated systems and to advise and assist both management and staff on functional use is crucial. Knowledge of intermediate troubleshooting techniques and excellent customer service skills required to sufficiently provide high-quality customer service support. Knowledge of Point of Sale Systems, Monitoring, Imaging processes, Cisco devices, and scripting are highly desirable. A degree in computer science or completion of a certificate program that is equivalent to the major course work for a degree in computer science is preferred. Security Plus and a relevant Technical Certification are required, if the applicant does not possess at hire they must be able to acquire within 6 months. One (1) year experience in the position of Information Technology Specialist or in a position performing the equivalent full-time duties. Knowledge of principles and practices of effective communication. Ability to self-manage, communicate clearly and concisely with others, orally and in writing; follow instructions both orally and in writing. EEOE
Conditions Of Employment: This position is subject to background check in accordance with federal regulations. Occasional travel between Naval Air Station Whidbey Island and Naval Station Everett is required.
Other Information: Participation in the Direct Deposit/Electronic Fund Transfer within 30 days of employment is required. We utilize E-Verify to confirm selectee’s eligibility to work in the United States. The Department of the Navy (DON) is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor.
Advancement Opportunities: Fleet & Family Readiness Programs is a worldwide enterprise as far-reaching as Europe & Japan with career opportunities in business, fitness, recreation, child care, hospitality management, housing, food services, or human services. Gain valuable experience and benefit from our mentoring and employee development programs. Where do you want to go today?
Apply online: https://www.usajobs.gov/GetJob/ViewDetails/463970100 or www.navylifepnw.com.
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
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